Reference no: EM133331190
Questions
1. Which of the following methods is the most commonly used in organizations?
A. Blended learning
B. Mobile learning
C. Instructor-led training
D. Virtual classroom
2. Which of the following requires the least participation from trainees?
A. Simulation
B. Audiovisual instruction
C. Apprenticeship
D. Case study
3. Which of the following creates a learning orientation in trainees?
A. Ensuring trainees completely avoid errors and mistakes
B. Emphasizing trained task performance
C. Emphasizing competition among trainees
D. Allowing trainees to experiment with new knowledge and skills
4. New information encoded into the human brain is known as
A. long-term storage.
B. temporary memory.
C. rehearsal.
D. working storage
5. Which of the following types of training would be best suited for return on investment (ROI) analysis?
A. Ones that are inexpensive and with limited visibility
B. One-time training events
C. Training attended by a few employees
D. Ones with significant financial investments
6. Which of the following describes using small lessons, delivered at intervals, to increase the brain's ability to accept, retain, and recall new information?
A. Break-learning
B. Macro-lessons
C. Micro-lessons
D. Mini-exercises
7. Which of the following is an advantage of using lectures in training?
A. They're unscripted.
B. They're cost-effective.
C. They're a form of active learning.
D. They're a form of passive learning
8. Which of the following statements is true?
A. Online learning is ineffective for training that emphasizes cognitive outcomes.
B. Online learning fails to link learners to other content, experts, and peers.
C. Employees may not be motivated to learn through technology.
D. Updating online learning is extremely difficult
9. Which of the following is true for creating a positive online learning experience?
A. Courses should use only one type of media.
B. Content should be delivered using massed practice.
C. There should be prompts to promote self-regulation.
D. Modules should be long to promote overlearning
10. _______ communication involves trainers, experts, and learners interacting with each other live and in real time.
A. Online
B. Augmented
C. Synchronous
D. Asynchronous
11. Which of the following examples best reflects an attitude as a learning outcome?
A. Value work-life balance.
B. Create a pivot table in Excel.
C. Articulate three reasons why diversity is important.
D. Provide employee feedback
12. Suppose you would like to train a group of managers to enhance their skills in providing employee feedback. Which of the following methods would be the least appropriate method to use?
A. Role play
B. Case study
C. Lecture
D. Adventure learning
13. What's one benefit of using lectures as a presentation method?
A. They emphasize active trainee involvement and feedback.
B. They're an expensive and time-consuming way to communicate information.
C. They allow for a strong connection to the work environment.
D. They can be employed easily with large groups of trainees.
14. Which of the following is an example of an almost real, context-based learning method that's guided by companies?
A. Lecture
B. Coaching
C. Mentoring
D. Simulation
15. What kind of platform allows companies to track the number of employees who have completed courses?
A. Supply chain systems
B. Learning management systems (LMS)
C. Expert systems
D. Intelligent tutoring systems
16. What term describes an online storage site where additional learning references and shared favorites are listed for students?
A. Wiki
B. Micro-website
C. Blog
D. LMS
17. According to the text, which of the following methods would be appropriate for developing skills in revenue management?
A. Self-directed learning
B. Apprenticeship
C. Behavioral modeling
D. Group-building methods
18. _______ is an artificial intelligence (AI) system that creates an automated, personalized conversation with human users.
A. Chatbot
B. Adaptive learning
C. Machine learning
D. Augmented reality
19. What term refers to the study or science of teaching?
A. Andragogy
B. Expectancy
C. Elaboration
D. Pedagogy
20. It's estimated that 35 percent of organizations collect data on which of the following training outcomes?
A. ROI
B. Results
C. Behaviors
D. Costs