Reference no: EM132611167
MAN6936 Enterprise Architecture - Edith Cowan University
Part 1 EPC Modelling: Read the following case about Woolworths and answer Tasks A and B.
Background
Woolworths is an Australian chain of supermarkets and grocery store. Woolworths operating 955 stores across Australia and provides online shopping service for their customers. Woolworths online shopping service offers customers a choice of home delivery and pick up services. "Online order" process starts when customer log in to the online shopping platform/application then the customer must select whether to pick up the purchased items from one of Woolworths store locations or to have it delivered to customer's home. The following need to go through the process:
(1) For Home delivery service, consider the following:
• Delivery windows: a delivery window can be fully booked and the customer should select different delivery window.
• Minimum purchase amount for each delivery: assume that minimum purchase amount for delivery service is $50.
• Delivery prices: this is based on purchase amount as following:
Basket Amount
|
Next Day Delivery
|
|
3 hour Window
|
5 Hour Window
|
$300+
|
free
|
free
|
$250 - $299.99
|
$3
|
$1
|
$200 - $249.99
|
$6
|
$4
|
$150 - $199.99
|
$9
|
$7
|
$100 to $149.99
|
$12
|
$10
|
up to $99.99
|
$15
|
$13
|
• After the purchased amount meets minimum amount required, the delivery amount will be calculated and the customer must select delivery window. After both are completed, the customer should specify whether the delivery should be attended or unattended.
• Order confirmation: customer must confirm order in order to complete check out and pay for items and delivery service (if applicable).
(2) For online pick up service, please consider the following:
• Availability of the service in the selected location.
• Pick up window - the time customer to collect order that include: pick up location, date and time.
• Pick up procedure: customer should present pick up information to Woolworths staff when collecting the order, that include: order number, location, date and time.
Task 1
Model the "Woolworths online shopping service" process from the company perspective using eEPC notation in Signavio Process Modeller. Consider adding any necessary resources such as: organisation, position/role, system, and/or any data object.
Task 2
Model the "Woolworths Priority Assistance service" process from the company perspective using eEPC notation in Signavio Process Modeller. Combine "Priority Assistance service" process model with "Online shopping service" process model. Consider adding any necessary resources such as: organisation, position/role, system, and/or any data object.
Due to COVID-19, Woolworths introduced a new service known as "Priority Assistance". Priority Assistance helps prioritise those in genuine need, these include seniors, people with a disability, those with compromised immunity and those in mandatory isolation. If a customer is eligible for the Priority Assistance service, then the customer will have the priority to process his/her order for delivery and pick up by selecting the delivery or pick up time that is convenient for him/her.
Part 2
Background
Students apply for a university postgraduate course and have previous study or professional experience, they may be eligible for advanced standing or recognition of prior learning. This process recognises students' current qualifications or training and can allow students to reduce the number of units they need to study through a credit transfer and still be awarded university qualification.
Advanced standing recognises students' prior formal learning, e.g. diplomas or degrees, and compares units studied in that learning with proposed university units. Recognition of prior learning assesses students' prior work experience and professional development or other training undertaken while employed.
In order to apply, students must create an online account using the university online platform, complete an online application form, provide required admission information, and then submit the application. If the student has completed prior formal learning or prior work experience and professional development, then the application is obliged to go through "advanced standing" or "Recognition of prior learning" process. Students can specify upfront whether their application is a claim for advanced standing or recognition of other prior learning achieved outside the formal education and training system.
Task 3
Model the "Recognition of prior learning" process from the company perspective using eEPC notation using the Signavio Process Modeller. Consider adding any necessary resources such as: organisation, position/role, system, and/or any data object.
Task 4
Create the "Student Admission" Enterprise Architecture using the ArchiMate 3 model notation showing the 3 core with their respective service layers for the "Student admission" process.
Task 5
List at least five problems in the "Student Admission" architecture and explain each problem and the proposed solution for each problem. Then define new strategy for "Student Admission" process and propose a new TO-BE Enterprise Architecture model using ArchiMate incorporating your ideas. Your ideas must be implementable (don't assume logic out of thin air). The new model must have all major changes with related minor changes.
Attachment:- Enterprise Architecture.rar