Reference no: EM132095197
Company background,
About QVC, Inc.
QVC combines the best of retail, media and social to create the most engaging shopping experience, one that exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries and counting, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect with shoppers via live dialog, engaging stories, interesting personalities and award-winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers via 15 broadcast networks reaching more than 360 million homes, seven websites, and 195 social pages. Visit corporate.qvc.com to learn more.
QVC is a wholly owned subsidiary of Liberty Interactive Corporation and is attributed to the QVC Group tracking stock (NASDAQ: QVCA, QVCB). Liberty's QVC Group also includes zulily, a digital retailer obsessed with bringing customers special finds every day at incredible prices. zulily has been a wholly-owned subsidiary of Liberty Interactive Corporation since October 2015. zulily features an ever-changing, always delightful collection of clothing, home décor, toys, gifts and more--for the whole family. Unique products from up-and-coming brands are featured alongside favorites from top brands, giving customers something new to discover each morning. Launched in 2010, zulily is headquartered in Seattle. Among mass merchants, the combined QVC Group (including QVC and zulily) is the #3 mobile retailer in the U.S., the #8 mobile retailer globally, and the #4 ecommerce player in North America, according to Internet Retailer. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc. For more information on Liberty Interactive Corporation, visit www.libertyinteractive.com.
QVC was founded in 1986 by Joseph Segel, an entrepreneur who saw an opportunity to create a new and engaging shopping experience through television broadcasts. He named the company QVC to represent its three guiding principles: Quality, Value, and Convenience. These values were created to build trust with consumers, creating lifetime, avid fans.
Today, QVC is the world's leading video and ecommerce retailer, offering a curated collection of desirable brands to millions of customers around the globe each day through broadcast, Internet, and mobile sales platforms. QVC generated $8.7B in net revenue in 2016, of which $4B was from ecommerce.
In 2016, 58% of ecommerce orders came from mobile platforms. Among mass merchants, the combined QVC Group (which includes QVC and zulily) is ranked as the #3 mobile retailer in the U.S. and is #8 globally, according to the 2017 Internet Retailer Mobile 500.
QVC is available in more than 360 million homes worldwide through its broadcast operations in the US, UK, Germany, Japan, Italy, France and a joint venture in China. In 2016, QVC shipped approximately 183 million units globally.
Mission; Their mission is to incorporate quality, value and convenience in all elements of the business to successfully satisfy customers and keep them coming back.
I. Cover Letter
A. Briefly introduce the intent of your proposal: The intent of my proposal is to bring to light the importance of family life and the issues that can arise because of overworking.
B. Identify the proposal and how it may be implemented: My proposal is intended for QVC, and it is about the high demand and mandated overtime required from employees which in turns takes away any potential family life they could have.
C. Possible sources: possible sources are company site, news articles, and scholar publications.
Questions: ONLY ANSWER IN ONE FULL SENTENCES.
A. Summary of approach to employee management
B. Summary of approach to talent development and workforce planning
C. Predictions for return on investment
D. Speculate as to the changes in human resources with regard to employee negotiations and interactions