Reference no: EM132860515
Links to few short news item/videos provide details of Castrol's Nexcel, the idea that, if comes to fruition, will fundamentally redefine the oil change process. Instead of taking your vehicle to an auto service facility and wait at least 20-30 minutes for an oil change assuming they are not busy, the Nexcel concept requires less than 2 minutes' time to swap cells containing oil and filter, akin to swapping ink cartridge on your printer. This concept may be welcomed by customers who would like to avoid wait time. Others, who have been scammed by auto service facility in the past (see video below for an example) may see this as an opportunity to eliminate anxiety associated with the process.
LINKS
https://www.usatoday.com/story/money/cars/2015/10/08/castrol-engine-oil-advancement/73527408/
https://www.nexcel.co.uk
https://www.youtube.com/watch?v=-avpx8UTakI
Critically analyze the information contained in news articles. Explain each question.
-If such a technology were to successfully introduced to market, what implications does it have on traditional oil change business (in terms of changes in the auto service business, in the process of recycling used oil, etc.)?
-What would be the downside of such a process introduction?
-Create an Process Map for the potential oil change service process involving Nexcel (include steps such as purchasing a new Nexcel, swapping the units, returning the used Nexcel for recycling, processing the returned cell to remove used oil/filter and replace with new items, etc., among others).