Create more welcoming environment

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Reference no: EM133413301

Question

Alliana is a new school social worker and part of a multidisciplinary team. She has been asked to conduct parental intake and collect a family history for a family who has already expressed anxiety about the process. Sitting behind her desk, Alliana informs the parents that their role is critical if their son is to receive proper support. While she expected the parents to be immediately receptive, they were not. In fact, they pushed back immediately telling Alliana that it was the job of the professionals in the school to ensure their child received proper services.

Analyze this situation and suggest a simple change Alliana could make to help create a more welcoming environment.

Reference no: EM133413301

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