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1. Large organisations typically fall short in terms of customer service. Because of the high number of employees and customers, major firms generally rely on automated services, and their customer care is typically dispersed unevenly. Small companies may deliver better, more personalised customer service by installing client profiles on their POS. Customer profiles let them keep track of their clients, their shopping history, and any notes their employees wish to make about their preferences or any other helpful information.
2. A social networking presence helps to increase brand visibility and client trust. Regular updates will assist advertise your business to the proper individuals and will improve the image of your brand. If they have any queries about your company or products and services, they may ask them on social media. It's a wonderful, cost-free strategy to create long-term relationships with your clients.
3. Small company owners may collaborate with other businesses to create promotions and special discounts that benefit both firms and the community. The advantages of connecting with other small enterprises Improve your company's visibility, strengthen your image in the community, Increase interaction with local clients; provide fresh and intriguing incentives to expand your client base.
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