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Create competitive advantage in the hotel industry

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Case Study - Approaches to HRM in the hotel sector  

Question -

1. In what ways does the environmental context of the two hotels constrain or present oppor-tunities for strategic choice?

2. Why do you think the two hotels have contrasting approaches to the management of their employees?

3. From a best fit' perspective, which of these hotels would appear to have best tailored its HR policies and practices to its competitive strategy?

4. What elements of 'best practice' HRM has The Mercury Hotel adopted and why might it have done so?

5. Drawing on the resource based view, what elements of people resources could be exploited to create competitive advantage in the hotel industry?

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Reference no: EM131232480

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