Create clear and reasonable expectations and goals

Reference no: EM133434963

Selinsgrove Center-Department of Human Service recently merged White Haven. Series of layoffs occurred, and departments are now being consolidated. My department now has employees whose ages span four generations, in which three different cultural groups are represented. Conflict is brewing between them. The conflict is affecting performance, shift scheduling, and cooperation with other departments. My supervisor requests that you prepare a presentation addressing strategies to effectively manage your multigenerational workforce, especially as it relates to conflict in workstyles.

Write a directive to address these conflicts. Do the following in your directive:

• Assess the situation that your department is facing.

• Create clear and reasonable expectations and goals to achieve cohesion, cooperation, and communication between the four generations of workers in your department.

• Lay out a strategy to overcome these conflicts and improve workplace performance.

• Explain how success will be measured based on your strategy and goals.

• Consider using tables, matrices, or other visuals.

• Evaluate what leadership traits you need to incorporate to lead your diverse department.

Reference no: EM133434963

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