Create and deliver the customer benefit package

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Reference no: EM131864737

Question: Describe a situation where self-service and technology help create and deliver the customer benefit package to the customer. Provide examples of how such a system can cause a defect, mistake or service upset. The response must be typed, single spaced, must be in times new roman font (size 12) and must follow the APA format.

Reference no: EM131864737

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