Reference no: EM131187028

Effective Communication skills at work place

The training and development plan that I am going to design is aimed at highlighting the importance of communication skills in a workplace settings as well as helps at their improvement. The program will be focused on highlighting the difficulties that come in the way of mastering communication skills and how to overcome these difficulties. The main highlights of the program are the methods of communication as well as presenting information through verbal and written medium.

Individual and team success depends upon the ability of individuals to communicate with others, face to face, as well as virtually. Every interaction with another person determines how you are perceived and every interaction is an opportunity to develop trust and exert positive influence. Whether presenting one to one or to an audience of one thousand, conveying information to a project team or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives.

The training program is expected to effectively teach a number of things to the participants like achieving genuine communication, setting clear goals as well as managing both verbal and on verbal communication.

Objectives:

• Identifying the basic principles of effective communication.
• Well defined goals for more effective communications
• The ability to create an open environment for communication
• The skill to communicate clearly
• An understanding of other people communication styles and needs
• Emotional Intelligence to deal with difficult situations

In a 20- to 25-slide PowerPoint presentation, not including the title and references slides:

a. Conduct a needs assessment for your proposed training program. This should include both a person and a task analysis.

b. Develop SMART (Specific, Measurable, Attainable, Realistic, and Timely) training objectives based on the needs assessment and any assumptions you may need to make.

c. Create an original, detailed training proposal. This should include:

• A title and description of the program.
• A discussion of training methods to be used, and a rationale (justification) for using them, based on training theory.
• Proposed instructors and the reason for using them.
• A tentative training outline.
• A tentative list and description of training materials needed.

d. Develop a plan for evaluation of training effectiveness including both short-term and long-term evaluation where appropriate.

Your presentation must be formatted according to APA style as outlined in the Ashford Writing Center. Support your work with cited sources from the textbook and at least three additional scholarly sources.