Create an open house in san francisco to allow public

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Reference no: EM133297304

Assignment:

Target created an Open House in San Francisco to allow the public to experience smart products and to see how they could connect together to create the smart house of the future. This represents several layers of CX, all taking place in a setting where Target employees can interact with customers.

Watch this video and think about what and how much Target is learning and how it can employ what it finds out during this project before answering the question below.

Apply this design for listening to the customer to a different product category and describe how you could design a conceptual experience that would inform both the customer and the company.

Reference no: EM133297304

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