Reference no: EM133663569

Assignment:

A 528 bed tertiary care facility with a network of over 40 private and employed, primary and specialty care practices and several care environments for geriatric patients and behavioral health needs offers web-based Portal technology to over physician practices to coordinate patient care. The general medical association is a resident-based practice within the tertiary care facility providing internal medicine and family care services with 63 residents, seven attending physicians and several mid-level providers (NPs & PAs) across two geographically separate locations on the same campus - the outpatient department (OPD) and women's health (OB-GYN) clinic. Together, the OPD and OB-GYN see about 32,000 patients annually with approximately 80% of patients on Medicaid, 10% with commercial insurance, and 10% self-pay.

The physical layout of staff work areas and constant rotation of residents create an inefficient environment for several health care delivery processes such as timely prescription renewals. The environment also strains relationships with patients, pharmacies, and clinic staff with the handling of multiple redundant phone calls and faxes from the same patients and pharmacies inquiring about the status of prescription renewal requests.

Your Solution: Based on the information provided and your creativity, identify and describe one problem that can occur with technology in healthcare and provide a solution aimed at improving/resolving some aspect of healthcare information delivery. Please make a DATA FLOW DIAGRAM based on this case study.