Reference no: EM133740161
Problem
On returning to the centre and caring for Del you tell her that you have located a 'lifting sling' that you previously discussed with her and if she ever needed it you were happy to use it.
Del thanked you and said it is a little too late as she fell over last night and could not get up on her own.
Tas was on duty and even though Del asked her to use the lifting sling, Tas pulled her up off the floor manually with her hands lifting her under her right arm.
On attending to Del's hygiene routine, you noticed that under her right arm was purple and dark blue bruising. You asked Del if the bruising was due to her fall. She replied - No.
Del said it was probably due to being 'dragged up off the floor' by Tas after the fall.
On observing the bruising on Del's arm, best practice requires you comply with the legal and ethical responsibilities to complete an incident report supported with photos and document it as an incident for her file.
On your way to the office to locate the form you pass Tas who is about to finish her shift. You tell her you have been working with Del and that she mentioned that she had a fall. Tas instantly responds, assuring you that she completed the incident report and photos of the fall. All the required information is on file, you can read it if you like.
You ask Tas if she included Del's arm in the report and Tas responded in the negative that the only observation she made was a red mark on her leg where she fell.
You asked Tas why she did not use the sling lift to help Del off the floor?
Using a very threating and aggressive tone Tas responds to you:
"Don't tell me how to do my job. You were not here!
My work practices have nothing to do with you.
Keep your nose out of my business!"
You check Del's file and confirm there is an incident report about the fall with a photo.
There was nothing in the report about the severe bruising on Del's upper right arm.
You are feeling a little conflicted by the situation and know there is nothing you can do to resolve the conflict with Tas so you decide to complete the incident report along with photos of Del's arm.
Create an email to Supervisor, Sandy informing her of the unresolved conflict situation you have with Tas.
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