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Create a why-why diagram for customers

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Reference no: EM131520682

Question: a) Create a force-field diagram concerning the following issue: "Students should each purchase a university specified computer during their first year of study". Identify clearly ‘the driving forces' and ‘the restraining forces', and suggest how to enhance the driving forces and reduce the restraining forces for the given situation

b) Create a ‘why-why diagram' for customers sending their meals back to the kitchen of a restaurant.

Reference no: EM131520682

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