Reference no: EM132960393

Problem 1: A new radiologist has just come to work in your department. She has told the department manager that she wants the charts on all patients from the - patient department to come with the patient , beginning immediately. The patient escort person , who sometimes is your department orderly and who sometimes is the out patient department orderly , is inconsistent about bringing the chart . The radiologist is constantly in a rage over missing charts. Create a table of customer expectations related to this scenario.