Reference no: EM132648448

Business Process:

Question 1: Create a Systems Flowchart in good form and using standard symbols and documentation techniques for Blue Raider, Inc.'s Revenue System. Prepare deliverables in a professional manner using flowcharting software or Microsoft Office products such as PowerPoint or Excel.

• The salesperson receives a hardcopy customer order from the customer. The salesperson enters the customer order into the Sales Order Program, using the salesperson's mobile device, which retrieves information from the Customer Master file, updates the data into the Sales Order Transaction file, and updates the information in the Customer Master file. The salesperson forwards the hardcopy of the customer order to the sales manager.

• The sales manager views the salesperson's order entered into the Sales Order Program by retrieving data from the Customer Master File and the Sales Order Transaction file. The sales manager then manually compares the hardcopy of the customer order with the online sales order. If the orders do not match, the sales manager updates the sales order transaction file as "order under review" and returns the Customer Order to the Salesperson. If the orders match, the sales manager approves the customer order with a signature and then files the signed and approved customer order in the Approved Orders file by customer number. The sales manager prints a picking ticket for each sales order by using the Sales Order Program and retrieving information from the Sales Order Transaction file. The sales manager sends the picking ticket to the warehouse clerk.

• The warehouse clerk manually gathers the items listed on the picking ticket. The warehouse clerk enters the items picked into a mobile device using the Order Processing Program which retrieves information from the Customer Master file and the Sales Order Transaction file and then processes and updates the data into the Orders Processed Transaction file. The warehouse clerk brings the picking ticket and items to the shipping clerk.

• The shipping clerk enters the items received into a mobile device using the Shipping Program which retrieves information from the Customer Master file and the Sales Order Transaction file and then processes and updates the data into the Shipments Transaction file. The shipping clerk files the picking ticket in the Completed Picking Tickets file by date. The shipping clerk prints a packing slip using the Shipping Program which retrieves data from the Customer Master file, Sales Order Transaction file, and Shipments Transaction file. The shipping clerk sends the packing slip and items to the customer.