Create a state-of-the-art scheduling program

Reference no: EM133625131

Read the situation described below and then use your knowledge of flexible work schedules (refer to class text) to create a state-of-the-art scheduling program for each of the divisions.

The computer services department at Taflinger University consists of 38 employees in several divisions.

1. The administrative division consists of a vice president for computer services, a director of administration, two administrative assistants, a receptionist,
and two student workers. It is the job of the administration division to manage/oversee the computing center and to coordinate all computing activities in the university. Currently, the administrative division is open from 8:00 a.m. to 5:00 p.m., Monday through Friday, and has constant contact with the other departments in the university.

2. The programming division employs a director of programming, six programmers, three programmer/analysts, and one student worker. The function of the programming division is to write the programs needed to operate the university. For example, they write and update programs for the registrar's office and the payroll office. Employees in this division have occasional contact with employees in other departments.

3. The computer operations division consists of a director of operations, six computer operators, one tape librarian, two technicians, two clerks, and two student workers. This division is in operation 24 hours a day, 7 days a week. With the exception of the two technicians, none of the employees has contact with people outside of the computing center. Even though they are scheduled from 8:00 a.m. to 5:00 p.m., the technicians are basically "on call" and work whenever computing equipment needs to be fixed.

4. The academic computing division is staffed by a director for academic computing, two full-time lab assistants, and three part-time student workers. It is the job of this division to serve the computing needs of the various academic departments by operating the student computer lab, helping professors with computer problems, and recommending academic software to be purchased.

Given this wide range of jobs and duties, how would you design a work schedule?

Reference no: EM133625131

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