Create a service blueprint that depicts an overnight stay

Assignment Help Accounting Basics

Reference no: EM132479326

Point 1: This assignment challenges your ability to identify, capture, sequence, and align process activities in a way that enables clear communication of the process and visibility to all activities, including those that are unseen by the customer.

Question 1: Create a service blueprint that depicts an overnight stay in a nationally-recognized hotel chain. Your blueprint should capture the process, which begins with a client's call to the reservationist and ends with checkout and departure the following day. In addition to your service blueprint, prepare a brief description of two procedures that prevent or block mistakes in the hospitality service process. These process applications are commonly referred to as ‘poka-yokes' - roughly translated from Japanese into English as ‘error or mistake- proofing'.

Reference no: EM132479326

Questions Cloud

Explain the impact of missing and meeting the milestone : Post a brief description of the developmental milestone in infancy and/or toddlerhood. Then, explain the impact of missing and meeting the milestone.

Describe your favorite toy or game as a child : Describe your favorite toy or game as a child. Indicate at which cognitive stage of development you were when you played with this toy and explain how your play

How views on attachment are similar and different : Think about how views on attachment are similar and different in these two cultures. Consider whether the differences in attachment have any bearing.

Evaluate the evidence to determine which intervention to use : Once you graduate and obtain your first job out of your Master of Social Work program, you may be asked to identify the gaps in services at your new agency.

Create a service blueprint that depicts an overnight stay : Create a service blueprint that depicts an overnight stay in a nationally-recognized hotel chain, prepare a brief description of two procedures that prevent

Confidence interval for the population mean : Calculate a 96% confidence interval for the population mean.

Describe child-rearing styles - authoritarian and permissive : Briefly describe the two child-rearing styles, Authoritarian and Permissive. Finally, explain how culture may impact the type of attachment.

Prepare a tabular analysis of the transactions : Prepare a tabular analysis of the transactions for the year 2016 for Green Company, Stockholders invested SR 1,000,000 cash to start the company

Confidence interval for the mean additional amount : Find and interpret a? 90% confidence interval for the mean additional amount of tax owed for estate tax returns.

User Account

All Pages