Create a sense of urgency

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Question

Check out Kotter's change model of envisioning the change, and pay close attention to the steps involved in realizing the opportunity, the change. Then consider a scenario where a customer-facing organization decides to go 100% virtual in the office and with their customers.

How would you, as manager, use these envisioning steps to realize the change from face-to-face to all virtual?

1) Create a sense of urgency

2) Build a guiding coalition

3) Form strategic vision and initiatives

4) Enlist a volunteer army

5) Enable action by removing barriers

6) Generate short-term wins

7) Sustain acceleration

8) Institute change

Reference no: EM132934956

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