Reference no: EM133423593
Question: A car wash business is looking for a system that will further automate their daily redundancies - more specifically, the processing of customers who line-up for a car wash.
To address most of the inefficiencies and costs, the operation has decided to use a fully automated computer kiosk approach (like a drive-thru) which will eliminate the need for a cashier to manually process each customer car wash request and payment.
Regular customers can simply drive up to the kiosk, select a wash option, make a credit card payment (NO CASH), and proceed to get the car washed.
The new approach in processing customer transactions has opened an opportunity to offer prepaid monthly memberships that permits up to 2 washes per day.
Note: The process of signing up for VIP membership is not done through the kiosk system and therefore does not have to be defined for this workshop.
At the time when monthly members create their account (not done using the kiosk), they select the default wash option they want to sign-up for and are charged accordingly for that selection (this is the wash option they have prepaid for).
Members will have a stick-on barcode chip affixed to their vehicle windshield. Vehicles approaching the kiosk station are automatically scanned by the system and if a stick-on chip is successfully detected and read, members can be identified including all the details of their membership contract information.
Members have the option to override the default wash option they signed up for (applies only to that one wash and does not affect their subscription agreement). If a member chooses a different wash option from their agreement, regular rates will be charged for the selected wash option (even if it is a less expensive option).
Note: If a member wants more than 2 washes on the same day, the customer will have to pay regular rates.
Car Wash Options
Basic $ 5.50
Clean $ 8.75
Super Clean $12.50
You do not have to describe the details of what is printed on the receipt, but a receipt should be generated.
Create a "main" process that calls the appropriate defined subprocesses to produce a complete solution to the problem through flowchart solution