Reference no: EM133145960

To complete this exercise:

• Identify a health care organization near your home or school that has a website describing their services.
• From their website, create a Knowledge Acquisition (KA) Plan with a draft process inventory and agenda for your first two meetings with clinic providers and staff. At this point, assume that you do not have personal contact with the clinic, and thus, you cannot yet list process participants or questions to ask them.

The Knowledge Acquisition plan including process inventory should follow the table of contents in the slides (your PowerPoint Lecture slides - Lecture C, slide 13) and should be no longer than 5 pages, 1 inch margins on all sides and 12 point font. The plan should be something that you would be proud to use in an actual meeting with this clinic.

Helpful hints to complete this assignment:

The KA plan should include information for the following sections:

• Complete mission/vision
• Create clinic context diagram
• Start process Inventory
• List of processes to walkthrough
• List of process participants / roles to observe and/or question
• List of questions for each participant/role

 The KA plan should list an appropriate number of visits. Visit 1 should be reasonable in scope.

 The Agenda for the first visit should include:

 Review your scope of work

•  
  • What the analyst will do
  • What the analyst needs for clinic to do (time for information gathering)
  • How long it will take
• Review what to expect
  • Go over your knowledge acquisition plan