Create a flowchart to determine the cause of problems

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Reference no: EM1380412

Question: Assume you are the 1st level help desk technician at a average sized corporations. Your job is to handle the initial calls from corporation computer users with personal computer related problems. Develop a flowchart to determine the cause of problems with the users' personal computers (PCs). Use these possible outcomes: PC not plugged in, no power to PC, monitor not plugged in, no power to monitor, monitor not connected to PC, etc. Your Visio diagram should contain at least six possible outcomes in the form of a decision tree. You will only need to use the Starting oblongs, Flowchart Decision Diamond, Process Rectangle, and the Termination Oblong.

Reference no: EM1380412

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