Create a document that will be used to train

Reference no: EM133296654

Question: Create a document that will be used to train the administration team in customer service focusing on people with a disability.

Ensure you:

Outline the MHC Customer Service Standards
Outline techniques for dealing with patients with disabilities
Focus on the problems and the solutions
Encourage and motivate staff to provide better customer service and to help them overcome difficulties in meeting MHC customer service standards
MHC employees should be trained in how to interact and communicate with patients with disabilities and guided by the principles of dignity, independence, and equality.

Reference no: EM133296654

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