Reference no: EM133169230

You are a consultant hired to head up the COVID Vaccine Clinics for all of Ontario. Your task as a consultant would be to ensure the process is smooth and efficient for all clinics, employees and patients. The structure of how the vaccine is distributed will be left up to you. However, there must be 10 different clinics that will be administer the doses to patients. Each site must be able to handle inventory, staffing, appointments, cancellations and tracking. Systems must be secured and data must be handled in a confidential manner for all patients.

Subprocesses must include all, but not limited to the following:

• Receipt, inventory and warehousing of all vaccines from Pfizer and Moderna.
• Distribution of vaccines to 10 different clinic sites
• Management of inventory and transportation, including operations and controls for temperature and expiration dates for all doses
• Inventory controls for all clinic sites versus available appointment bookings
• Cancellation booking handling
• Expired dosage handling
• Staff scheduling
• Patient appointment booking
• Patient receipt and tracking

Your Task

1. As a consultant for COVID Vaccine Clinic, create a DATA FLOW DIAGRAM for the operations.

2. Identify 3 meaning performance metrics for COVID Vaccine Clinic. Explain why these 3 metrics are meaningful to Toronto Pearson as a business. Ensure that the metrics are measurable and not subjective.