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You are the food and beverage (F&B) manager at Luna Park Sydney.
You have been asked by the CEO to give a COVID-19 Food and Beverage Departmental Status Report.
The CEO expects that your report is supported with appropriate research and that your findings are validated with appropriate research.
The CEO Would like you to examine and evaluate the following key areas affected by the COVID-19 outbreak:
1. Human resource challenges faced by the food and beverage managers at Luna Park since the disturbance of COVID-19
2. Consumer behaviour related to hospitality and tourism and how this has impacted the food and beverage outlets at Luna Park
3.Current quality and standards of ethical practices developed in relation to the service of food and beverage in the outlets at Luna Park.
The CEO WOuld like recommendations on how to address the challenges and any gaps that you have presented in your report. Use SWOT to find out the good way for management.
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