Costco decides to consolidate the customer service desks

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Costco decides to consolidate the customer service desks from the previous example into one area. The area will have two servers. Since it will be located in the front part of the store, customers will now arrive at an average of one every 2 minutes, and the service rate by each server averages 4 minutes per customer.

1.What is the total time each customer will spend in the system?
2.What is the average waiting time in line for each customer?

Reference no: EM1391781

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