Corporate culture and effects

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Reference no: EM132295511

1. When we think of a service organization we are talking about people at this point - AI will change this over the next few years. What training is needed for a successful customer service organization that is multi national and handling USA tech issues from call centers in both Manila and Saigon?

2. Corporate Culture and effects

“Culture is a little like dropping an Alka-Seltzer into a glass-you don't see it, but somehow it does something.”  by Hans Magnus Enzensberger. (An Alka Seltzer is an effervescent antacid and painreliever)

How would this metaphor pertain to corporate culture?

Reference no: EM132295511

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