Core issue in operations management

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1. Which of the following is not a core issue in Operations Management?

Throughput

Efficiency

Cost

Quality

2. The __________________ is the only entity that can determine value.

Operations Manager

Value Chain Manager

CEO/President

Customer

3. Quality only applies to goods.

True

False

4. A good that does not quickly wear out and typically lasts at least three years is called a?

Fixed Asset

Nondurable Good

Tangible Good

Durable Good

5. The portion of the value chain that focuses primarily on the physical movement of goods and materials, and supporting flows of information and financial transactions through the supply, production, and distribution is known as?

Supply Chain

Vertical Integration

Run Chart

Services Map

6. Absenteeism, turnover rates, and employee satisfaction are measurements found in which of the performance measurement categories?

Customer and Market

Flexibility

Innovation and Learning

Productivity and Operational Efficiency

Reference no: EM132272106

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