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1. Ann's cafe lattes require 2 oz. of espresso and 12 oz. of milk to make an 8 oz. latte. She can't heat the milk any higher than 140 degrees because higher temperatures would burn the milk, making it unusable and requiring the milk to be thrown out. If Ann burns 24 oz. of milk and has to use 624 ounces of milk to make 50 8 oz. lattes, what is the yield of her latte-making process?
12.5%
64%
96%
None of the above
2. A patient arrives at an emergency room and must go through two tasks before he can either see a physician or be seated and wait to be called and taken to a room for treatment. The first step is triage where his vital signs are taken and the severity of his problem is assessed by a triage nurse. If a patient is considered to have a minor problem or require acute care, he is directed to the check-in desk where his contact information and health insurance are verified, and where a co-payment is typically collected. Triage requires 15 minutes per patient and check-in requires 5 minutes per patient. The emergency room is open 24 hours per day. How many patients can be processed at this initial stage of an emergency room visit in a 24-hour day?
1.2 patient per day
1.6 patient per day
72 patients per day
96 patients per day
3. The time the cook spends flushing out the chemical irritant released by the onions that caused her eyes to water is an example of:
a. task time
b. setup time
c. waiting time
d. processing time
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