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Conversation and academic analysis

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Reference no: EM133070890

Discussion : Crucial Conversations Discussion

Part 1: The Conversation

Briefly, describe the conversation and your initial understanding of how it went. (No citations needed)

Part 2: Academic Analysis of the Discussion (Cite liberally in this section)

How did your "stories" affect the conversation?

What "role" did you play in the problem?

Were you able to get back to the facts? If yes, how did it help the conversation? If no, why not?

Readings and Resources

• Block, P. (2011). Flawless Consulting: A guide to getting your expertise used. San Francisco, CA: Pfeiffer.

o Read pp. 51-120

• Patterson, K., Grenny, J., McMillan, R., &Switzler, A. (2002). Crucial conversations: Tools for talking when stakes are high. New York, NY: McGraw Hill.

o Read pp. 103-130

• Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in. New York, NY: Penguin Books.

o Read pp. 42-57

Reference no: EM133070890

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