Controlling may be the most important management function

Assignment Help Operation Management

Reference no: EM132305727

1. Management as a process means

a. hiring and firing employees and rewarding good behavior

b. planning, organizing, leading, and controlling resources and people to meet organizational goals

c. leading, organizing, and controlling resources and employees to meet the company’s goals

2. One definition of management is

a. the people with the responsibility and authority to determine the overall direction of the organization

b. analyzing the ever-changing environment in which the organization operates

c. developing relationships with and among people to execute the strategies and plans

3. Over a century, Nokia transitioned from a paper mill to a radiophone producer to a cell phone manufacturer. Before each transition, management scanned the environment to choose a goal and to

a. lead

b. plan

c. organize

4. Today we define the four functions of management as plan, organize, lead, and control. These were derived from Fayol’s five duties of management. Where we say “lead”, Fayol used

a. Command and Coordinate

b. Lead and Direct

c. Command and Systematize

5. A military organization is very structured. Ranks are very clear, defining who can give and who must take orders. This is an example of

a. vertical management

b. horizontal management

c. vertical integration

6. According to Mintzberg, there are four primary types of management decision roles. These include the following:

a. entrepreneur, negotiator, and figurehead

b. entrepreneur, resource allocator, and negotiator

c. negotiator, resource allocator, and disturber

7. Google’s motto is “Don’t be evil.” When the company neglects this to make more money, consumers are quick to criticize. Management has neglected its function of

a. directing

b. leading

c. planning

8. Nokia transitions caused disruptions in its labor force. New skills were needed and old skills were less important. Managers needed to motivate employees to adapt to the changes. Managers needed to be

a. planners

b. leaders

c. directors

9. Controlling may be the most important management function. The control process is also described as

a. feedback loops

b. the circle of life

c. learning loops

10. Although it may seem straightforward, the management process is complex. The management functions include:

a. distributing organizational resources to the highest bidder

b. applying and distributing organizational resources effectively

c. applying organizational resources to the pressing problems

11. Managers must motivate employees, negotiate salaries, and encourage employees toward innovation and creativity. Sheryl Sandberg, now COO of Facebook, is great at encouraging fellow employees, but this is usually the ________ role of middle management.

a. informational

b. interpersonal

c. negotiator

12. Managers take broad strategic plans and turn them into operational blueprints with specific objectives and programs. The managers most involved with this activity are

a. top managers

b. supervisors

c. middle managers

13. Some managers set long-term goals and define strategies to achieve them. These are

a. middle managers

b. strategic planners

c. top-level managers

14. Managers encourage, support, and foster talented employees. The managers who focus in this area are

a. middle managers

b. first-level managers

c. supervisors

15. Management activities are often grouped into four categories. These are

a. planning, organizing, directing, and feedback

b. planning, hiring, directing, and controlling

c. planning, organizing, leading, and controlling

Reference no: EM132305727

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