Reference no: EM133011475
Instructions
The Prime Manufacturing Company is a garment factory that employs about 1250 employees of varied skills. About 75% are women who are mostly in the production department. Men employees are assigned in the maintenance department and as operators of machines used in the garment production. Women are mostly in the sewing department, packaging, and quality control.
Mr. Rod Santos was hired to head the HR department. Prior to his assignment at Prime Manufacturing Company, Rod was in a construction firm, a medium-size organization. His main concern was preparing the payroll and handling employee's records.
The Human Resource Department is composed of 5 employees, a payroll clerk, a personnel assistant and two supervisors and Mr. Rod Santos as manager. The record of Rod Santos in his academic achievement is quietly satisfactory. His bachelor's was satisfactory. The construction company in his previous employment closed shop due to an economic slowdown, this caused his separation from employment.
The garment business is globally competitive, and customer's satisfaction is of prime importance. Employee's commitments to performance standards are high priority. In the three-month span of Rod Santos's employment, 20% of women employees and 12% of male employees resigned for unknown reasons, as there was no exit interview conducted. Production schedule was delayed, and foreign customers were alarmed.
The general manager, Mario Mabilangan, called Rod Santos regarding the problem. He noted Rod's indecisive approach to the HR problem and actions that he failed to take. He pointed out to Rod Santos that he exactly did not know what to do regarding the current situation. His subordinate began to complain to Mr. Mabilangan about Rod Santos' indecision.
Rod Santos became more withdrawn from his subordinates and other managers in the plant. He showed little interest in his job and concentrated in mental jobs concerning the department. In general, he lost control of his job of managing the department.
Use the case analysis format to answer the case:
1. Problem
2. Case Facts
3. Analysis/Hypothesis
4. Alternative Courses of Action
5. Recommendation and Conclusion