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Q3 Control Charts
Your local cell phone company records how mani milliseconds for each cell phone to connect
to the tower when a call is made. You randomly selected a sample of cell phone connection times
times in order to determine if the connection times are in control are not.
Below are the connection times of different phone calls that were randomly selected.
Questions: Both tell you answer and explain/justify it.
a) Are the connection times normally distributed?
b) How many values are outliers?
c) Is the connection time in control or out of control? Explain
d) What are the business implications of your answer to question d?
e) Given the business implications, what concrete business recommendations do you have
for the company?
# Data
1 60
2 184
3 127
4 206
5 133
6 174
7 86
8 34
9 151
10 147
11 149
12 220
13 132
14 168
15 202
16 158
17 101
18 177
19 172
20 196
21 137
22 211
23 171
24 128
25 226
26 149
27 172
28 212
29 105
30 128
31 196
32 181
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