Contrast the potential success of a strategy

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Reference no: EM132970255

1.) Contrast the potential success of a strategy that is developed according to the guidelines for creating a strategy and one that is not.

2.) Identify some customer service market segments that you are in.

3.) Give examples of situations where high-touch and low-touch environments are appropriate.

4.) What role do customers' expectations play in the establishment of customer service strategy?

5.) Examine the culture of your own workplace.

Reference no: EM132970255

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