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The Internet has drastically changed the way in which customers interact with businesses. Although the customer interface has changed, operations management remains a crucial element in the success of Internet retailing.
The retail sale of books is an industry with a long history. In the recent past, bookstores have followed a typical path of retail consolidation. The traditional neighborhood bookstore flourished for many years but was challenged by small chains. Then, both of these types retailers were overcome by the large big box chains such as Borders and Barnes and Nobles with thousands of stores across the USA. Now, the big box chains are faced with competition from Internet bookstores such as Amazon.com.
In the following questions, compare and contrast the operations infrastructures needed to support a "brick" traditional thousands of store chain such as Barnes and Nobles (excluding the internet component) and a "click" internet only (such as Amazon.com but only books) in the bookstore industry.
Be sure to address operations issues in your answers.
1.c A retiring professor wants to open a local, one location bookstore. How can this "retired professor's bookstore" compete with the new "clicks" model? What competitive capabilities or order winners will need to be developed? How will "retired professor bookstore" compare with the "clicks" model in terms of supply chain and inventory?
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Janice was hired by Dream Massage to be a massage therapist. She is engaged as an independent contractor and, therefore,
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After completing a risk evaluation and SWOT analysis a truck company business, compile the results and post your strategic positioning and risk analysis.
A company has tool cribs where workmen draw parts. Two men have applied for the position of distributing parts to the workmen. George Fuller is fresh out of trade school and expects a $6 per hour salary.
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Why do you think there is a lack of diversity in the biotech industry?
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