Reference no: EM133487399
Questions
1. Listening is the start of good communication, so:
Compare and contrast five effective and ineffective listening skills.
Identify two listening skills you could improve upon and how that would enhance your communications abilities.
2. Non-verbal communication is also critical to effective communication:
Discuss proxemics and gestures and how you could use them to enhance your communication in a specific conversation. Be sure to describe the situation, the parties involved and how these factors impact both speakers and listeners.
3. You've also explored how body language, proxemics, expectations of time and gestures differ across cultures. This is useful since U.S. workplaces are quite diverse, with employees and customers from around the world:
If you were training new employees, what three pieces of advice would you give them to help improve their intercultural communication?