Contemporary operations management

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Reference no: EM132702392

This individual report will allow you to evaluate contemporary topics in OM and make recommendations for your client.

Your client is a manufacturing company (Dog Global Manufacturing) who make a wide range of pet care products and have recently appointed a new Managing Director (MD) to modernise the operation. The company is looking to make significant investments in the operation to better allow it to compete in the modern marketplace as there have been issues with quality, is reliant on plastics and chemicals for manufacturing, and the current technology within the operation is a mix of old legacy systems and excel spreadsheets.

The new MD is dynamic and aware that the pet care market continues to experience significant growth.

The pet care market was estimated to have a value of $190.1 billion in 2018. This growth has been fuelled by various factors - pets as companions/members of the family so health and wellbeing of pets is important, which is supported by more disposable income spend. There is scope in a range of areas to modernise ‘ways of working' but the MD in their initial research has identified three key areas of interest:

Quality Methodologies - pick one to evaluate (Lean, Six Sigma)

Sustainable Operations

Technology in Operations Management

Given the pressures of Covid-19, the MD and their staff do not have the capacity to do research to inform their new strategy, so they have appointed the CCS Consultancy to report on this. You task for this assessment is to provide a business report for the CCS Consultancy Management Team on one of the three areas above. The report is expected to engage with academic literature and contemporary sources to provide:

- Context setting of the global pet care market

- Define the relevance of the research topic to contemporary operations management

- Consideration of best practices and limitations

- Provide realistic recommendations on how the chosen area of research can be implemented to support operations management at Dog Manufacturing.

Reference no: EM132702392

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