Consumer protection

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Consumer Protection:

a. Consumer advocates argue that consumers are entitled to five core rights. What are they? Explain each

b. The consumer movement exists because consumers want to be treated fairly and honestly in the marketplace. Outline and explain the additional reasons for the existence of the consumer movement.

c. Outline some of the major government agencies responsible for consumer related issues. What is the major mission of each?

d. How do new technologies increasingly enable businesses to collect and use vast amounts of personal data about their customers and potential customers? Explain. Do you think these trends benefit consumers or not, and why?

e. In your opinion, do U.S. product liability laws need to be changed? If so, how? If not, why not? Investigate proposed changes in product liability laws over the last several years and evaluate them.

f. Because of the movement towards quality management, companies are now focusing on the customer. How does this occur? How could a specific industry be even more socially responsible to its customers? Explain.

Reference no: EM132266796

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