Reference no: EM131073536
You are a consultant for the business 'CSU eCommerce Consulting Services'.
It is your role within the company to respond to customers that have lodged an eCommerce query that requires action.
All clients that you are directed to respond to have an ongoing relationship with your company and have pre-paid blocks of time for any queries they have.
Clients need to know that the advice is accurate so you will need to provide references to backup your assertions.
References used must be from reliable sources; Wikipedia or other crowdsourced services may contain accurate information, however this advice needs to be backed up with reputable sources that can withstand scrutiny.
Be sure to read the marking criteria to see how you will be assessed. Overall it is important to have a mix of relevant theoretical concepts and real world examples presented in a manner that the client can understand.
Task Requirements
You are to write a professional business style email response to the following client. A response template is provided under 'Presentation' below.
Your completed response with references should be prepared in Word format and submitted via www.turnitin.com .
Client 1
Name: Mr Rick Stone
Background: Business owner of music promotion company, 'Stone Promotions'.
Incoming correspondence:
Hello,
My company 'Stone Promotions' organises and promotes up and coming music artists across regional Australia. We connect high quality artists with regional venues in every state and territory.
Currently we partner with ticketing companies to handle our ticketing process but we have recently contracted a web developer to develop a website and ticketing system so we can move away from costly transaction fees.
This developer specialises in the development of payment and ticketing systems however I need your assistance on another aspect.
With the growth of social networks and the use of mobile technologies I wish to have a proposal written outlining what options we have in the mobile and social space. Once the first iteration of our new website is complete I wish to move on both mobile and social strategies.
So I need to know what directions to take in mobile and social (and why) and any risks involved. This should include examples of solutions we should use and similar businesses that have enabled social and mobile strategies.
New technologies we should harness to increase sales would be great to know as well.
Rationale
The objective of this assessment is to develop your ability to:
- Analyse technology needs in specific situations and develop customer-focused plans and correspondence
- Evaluate problems posed by utilising electronic commerce.
|
What is the after tax cost of debt for this firm
: Suppose you are trying to estimate the after tax cost of debt for a firm as part of the calculation of the Weighted Average Cost of Capital (WACC). The corporate tax rate for this firm is 37%. The firm's bonds pay interest semiannually with a 5.2% co..
|
|
Multiplexer and a statistical multiplexer
: Can someone please tell me the main difference between a multiplexer and a statistical multiplexer?
|
|
Calculate the total estimated amount of fraud
: Download the latest Report to the Nation on Occupational Fraud and Abuse. This report gives a projection of the cost of fraud based on the percent of revenue. Explain this in terms of an example for an individual company with revenues of $25 milli..
|
|
Micro-economic feedback
: Your state plans to adopt a tuition tax credit for college students. How would you estimate the revenue impact of this provision? How would the decisions to use static, micro-economic feedback, or dynamic approaches influence your estimate?
|
|
Consultant for business csu ecommerce consulting services
: It is your role within the company to respond to customers that have lodged an eCommerce query that requires action. All clients that you are directed to respond to have an ongoing relationship with your company and have pre-paid blocks of time for..
|
|
Draft the preliminary details of a research proposal
: A research report is all about selling your idea to those finding it valuable and worthwhile. One way to retain the attention of the intended audience is to ensure the research report at least is as valid and reliable as the research allows it to..
|
|
Incomes of the professor and gilligan
: The Professor stored 100 of his coconuts in his hut for consumption at some future time. Gilligan consumed all his coconuts and fish. In terms of fish, what is the GDP of Gilligan's Island? What are consumption and investment? What are the incomes..
|
|
Analyse the latest financial statements
: HI5001 Accounting for Business Decisions Group Assignment. The assignment aims to develop an understanding of financial statements structure and their use in decision-making. The task is to choose a publicly listed company from the Australian Stock..
|
|
Maximum and not a minimum
: Determine the maximisation amount of profit that the firm could obtain. Verify that it is a maximum and not a minimum.
|