Constructs to support it framework that is brick and click

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Reference no: EM132206531

Evaluate best organizational constructs to support an IT framework that is a “brick and click” B2B industrial global manufacturer of automotive parts. Critique what software will support both the online parts business and the traditional distribution selling channel business. Compare both organizational concepts outlining and assessing the installation differences and provide what aspects of each business model can be shared, and unique to the differing methods of sale. Evaluate the customer service software needed to support both operations and specifically choose what aspects of each environment are critically necessary to provide best practice. Assess the hardware and software characteristics of each business model platform and recommend most economical and effective methods to provide 24/7 global operations demands. Recommend what communications systems, security, manpower, contingency, and performance aspects needed to operate both business models. Predict the most important skill sets needed to organize and operate the configured IT installation and provide comparisons between both business models in the creation and on going evolution and growth of each business. Project the future critical needs of each business model and what IT, organization, and strategies will be needed to assure best service quality highlighting what service quality dimensions are most important in the created IT organization created.

Reference no: EM132206531

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