Reference no: EM132284031
1. Frank, a commercial-grade air conditioning salesperson, is giving a sales presentation to a construction company using the SELL Sequence. Which statement provides the benefits of Frank's product?
a) Our units are made of high-grade stainless steel.
b) Our units are backed by 15-year warranties.
c) Our units have high energy-efficiency ratings.
d) Our units will save you 10% in energy costs.
e) Our units use less energy than others.
2. A U.S. manufacturer of generators has just broken ground for a new plant in Australia. This is the company's first international expansion effort, and its owners want to lease another corporate jet temporarily so they can periodically fly to Australia to oversee the building progress and help in the hiring process. The new plant would have required _____ decision making and the leasing of the jet would more than likely have required _____ decision making.
a) routine; limited
b) limited; pioneering
c) routine; extensive
d) extensive; limited
3. Which of the following statements are true about kurtosis? You can choose more than one correct answer.
Kurtosis is a measure of whether the data are peaked or flat relative to a normal distribution
Data sets with high kurtosis tend to have a distinct peak near the mean, decline rather rapidly, and have heavy tails
Data sets with low kurtosis tend to have a flat top near the mean rather than a sharp peak
The standard normal distribution has a kurtosis of zero
4. Which is not a limitation of using accounting data?
A. Accounting data may not be up to date.
B. All accounting data are historical and thus look backwards, not forwards.
C. Accounting data focus mainly on tangible assets which may not be the most important set of assets.
D. Accounting data do not consider off-balance sheet items.
5. A good definition of total return to shareholders is
A. Return on risk capital that includes stock price appreciation plus dividends received over a specific period.
B. Total dollar market value of a company's total outstanding shares at any given point in time.
C. Return on assets.
D. Accounting data capturing the firm's actual costs of assets minus depreciation
6. Economic Value Added (EVA)
A. is the difference between a buyer's willingness to pay for a product/service and the firm's total cost to produce it.
B. and competitive advantage are fundamental concepts in strategic management.
C. can be either (or both) a short term measure or a long-term measure of performance.
D. can easily change over time.
E. is represented in all of the answers.
7. Which is not a question addressed by the Balanced Scorecard approach?
A. How do we create value?
B. How do customers view us?
C. How do shareholders view us?
D. How do competitors view us?
E. What core competencies do we need?