Construct a strategy map to demonstrate

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Janice Cookson is considering expanding the divisional targets to include a range of non-financial measures. She is interested in developing a scorecard for each division. For each of the three divisions:

Question (a) Formulate objectives for each of the four perspectives: financial, customer, internal business process and learning and growth.

Question (b) Construct a strategy map to demonstrate the relationships between objectives for each perspective.

Question (c) Suggest lag and lead indicators for these perspectives.

Reference no: EM132638873

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