Construct a c-chart for the company

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Reference no: EM131876339

Question: The Great North Woods Clothing Company sells specialty outdoor clothing through its catalog. A quality problem that generates customer complaints occurs when a warehouse employee fills an order with the wrong items. The company has decided to implement a process control plan by inspecting the ordered items after they have been obtained from the warehouse and before they have been packaged. The company has taken 30 samples (during a 30-day period), each for 100 orders, and recorded the number of defective orders in each sample, as follows:

Sample Number of defectives

1 12

2 14

3 10

4 16

5 18

6 19

7 14

8 20

9 18

10 17

11 9

12 11

13 14

14 12

15 7

Construct a c-chart for the company that describes 99.74% (3s) of the random variation in the process, and indicate if the process seems to be out of control at any time.

Reference no: EM131876339

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