Considering starbucks mission and values and thinking

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Reference no: EM132244204

In April 2018 Starbucks made national headlines when two black men were arrested at a Philadelphia location after sitting in the coffee shop without purchasing anything. In response to the public outcry, Starbucks announced that they would be closing stores across the country to provide their employees with racial bias education training.

Considering Starbucks mission and values and thinking from the perspective of HR, why was this training important? Do you think their efforts were effective? Why or why not? What other trainings could/should Starbucks implement to ensure that their employees are realizing the Starbucks mission and values?

Reference no: EM132244204

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