Considering opening fast-food service operation

Assignment Help Operation Management
Reference no: EM133524089

A company is considering opening a fast-food service operation (drive through). Prior research shows that customer arrivals would follow a Poisson process, with an arrival rate of 24 cars per hour, and that service times would follow a negative exponential probability distribution. Arriving customers would place orders at an intercom station at the back of the parking lot and then drive to the service area to pay for and receive their orders. The following service alternatives are being considered:

A two-server operation with two service windows and two employees (one employee per window). The employee stationed at each window fills the order and takes the money from the customer. The average service time for this alternative is 2 minutes for each server. This service operation assumes that the two service windows are located at the opposite sides of the restaurant building with two separate lanes leading to them, i.e., the arriving customers must choose from the very beginning (after placing their order) which lane they will follow (with no chance for backing up or switching to the other lane).

What is the average time (in minutes) a car waits for service in the line?

Reference no: EM133524089

Questions Cloud

Stock of quantitative analysis : Prentice Hall wants to reduce a large stock of Quantitative Analysis books from their warehouse. What is the minimum TOTAL ANNUAL COST?
What does economies of scale often fail to measure : What does economies of scale often fail to measure? How would you recommend addressing economies of scale limitation?
Calculate the expected delivery time : A procurement officer finds that the delivery time for a specific item is never less than 5 days. Calculate the expected delivery time.
What software development method : Justify of what software development method should be used to resolve the problem and why? Detail test cases for the project based on your design document.
Considering opening fast-food service operation : A company is considering opening a fast-food service operation (drive through). What is the average time (in minutes) a car waits for service in the line?
Statistical process control and process capability analysis : Under statistical process control and process capability analysis, if a process is out-of-control and not capable, the logical next step would be to first.
Proper amount of dosage as well as correct drug : Over the last year, 1,054 injections were administered at a clinic. Quality is measured by the proper amount of dosage as well as the correct drug.
Traits of authentic leaders : What skills do they feel are critical for leaders in today's complex environment?? What words of wisdom can they pass on to future leaders?
Is there a way to counter terrorism without violence : Is there a way to counter terrorism without violence? If so, have these methods succeeded or failed? Please give examples.

Reviews

Write a Review

Operation Management Questions & Answers

  The young and the ruthless

"The Young and the Ruthless" in the textbook "The Will to Kill": making sense of senseless Murder" By James Alan Fox, Jack Levin, and Kenne Quinet. Using specific criteria you learned about in this lesson, explain your plan to reduce youth violence.

  Important prerequisite program for food safety

The single most important prerequisite program for food safety is the personal hygiene of the food and beverage handlers.

  What might be the air classification in work area

Scientist is working in an aseptic processing suite to fill syringes with an insulin finished product (it will be an injectable).

  Why is centralization of resources-storage devices

Why is centralization of resources-storage devices, application servers, and printers-so important in the particular case of Rock County?

  Contingency plan to accompany new product development

Firms that now develop a contingency plan to accompany new product development have apparently employed which of the following risk strategies?

  Identify the company primary competitors

Identify the industry in which Netflix competes. Describe this industry in detail. Identify the company's primary competitors. In which life cycle stage is this industry presently operating? How does this life cycle stage influence the appropriate co..

  How does it relate to project planning

Identify 7 common reasons why projects fail and explain how a business case can mitigate the risks associated with them. What is a business driver, and how does it relate to project planning? What are technology drivers and what is their impact on pr..

  What is false imprisonment

What is "false imprisonment"? Is this tort something that only affects governments who imprison people? Should private businesses be concerned?

  Which step of the hr planning process seems most challenging

Suppose you run HR at a large organization. How will you determine supply and demand? How will employee turnover factor into your decisions?

  Evaluate a proper whistleblowing process

What can staff and nurses' experience in the cancer center?

  Contracts do not specify the union representation rights

Why do unionized firms have lower research and development budgets? Contracts do not specify the union’s representation rights.

  Who is your management and leadership role model

Who is your Management and Leadership Role Model??

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd