Considering opening drive-through window for customer pickup

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Gionino's Pizzeria is considering opening a drive-through window for customer pickups. It is estimated that at peak times (5-9pm), customers will arrive at a rate of 10.6 per hour. The clerk who will staff the window can serve customers at the rate of 1 every 4 minutes.

For the peak times, what is the average waiting time in line (in minutes)?

Give your answer to 2 decimal places and do NOT list minutes.

Reference no: EM132291336

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