Considering only the customer perspective

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Reference no: EM131801028

Consider two restaurants with two different strategies: Vides Restaurant des verdures, a fast casual restaurant near campus geared toward a student population on a budget, and Maxime’s, a high end French restaurant where the average check is over $100 per person. Both restaurants have implemented a balanced scorecard to assess and monitor their performances.

1. Considering only the customer perspective, determine the most effective 3-4 measures to be used by Vides and by Maxime’s.

2. why might your choices of measures for each restaurant be so different, even though they are both for-profit restaurants?

Reference no: EM131801028

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