Consider quality assurance system

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Consider a quality assurance system where all defects or errors coming from quality control are documented, categorized, and analyzed. Furthermore, this quality assurance process provides for developing and conducting training in needed areas for overall continuous improvement. This effort requires several people to perform these tasks. Consider this to be a cost plus contract without quality assurance exclusions. The customer pays for these quality assurance efforts. Can or should anticipated quality and cost saving be built into the original contract schedule and budget? If so, specifically how would this work? Could these savings be measured, and is it cost effective to do so? Can the level of quality exceed customer requirements? If so, how can this be controlled? If not, what are the implications for negotiating contracts? What percentage of the project budget should be dedicated to quality management? Defend your answer.

Reference no: EM131116494

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