Consciously coordinated social unit

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Reference no: EM13721267

Question 1: Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals?

Party
Unit
Team
Community
Organization

Question 2: Over the past 2 decades, business schools have added required courses on organizational design to many of their curricula. Why have they done this?

Managers no longer need technical skills in subjects such as economics and accounting to succeed.
There is an increased emphasis in controlling employee behavior in the workplace.
Managers need to understand human behavior if they are to be effective.
These skills enable managers to effectively lead human resources departments.
A manager with good people skills can help create a pleasant workplace.

Question 3: Robert Katz identified three essential skills that managers must have to reach their goals. What are these skills?

Technical, decisional and interpersonal
Technical, human, and conceptual
Interpersonal, informational and decisional
Conceptual, communication and networking
Human, informational and communication

Question 4: __________ is a field of study that investigates the effect that individuals, groups, and structures have on behavior within organizations for the purpose of applying such knowledge toward improving an organization's effectiveness.

Organizational development
Human Resources Management
Organizational behavior
People management
Corporate strategy

Question 5: What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do?

Observe human behavior
Systematize human behavior
Research human behavior
Predict human behavior
Detect human behavior

Question 6: Which of the following is a generic term that covers a broad range of feelings that people experience?

Affect
Emotions
Moods
Emotional labor
Cognition

Question 7: What term is used for intense feelings that are directed at someone or something?

Affect
Cognition
Moods
Thoughts
Emotions

Question 8: If personality characteristics were completely dictated by __________, they would be fixed at birth and no amount of experience could alter them.

Job satisfaction

Heredity

Environment

Situations

Religion

Question 9: Which of the following are classifications on the Myers-Briggs Type Indicator?

Extroverted/introverted
Sensing/intuitive
Perceiving/judging
Independent/dependent
Thinking/feeling

Question 10: Maria is dissatisfied with the way that her manager treats her. She has quit her job and found a new position with another firm. How has she expressed her dissatisfaction?

Exit
Voice
Loyalty
Neglect
Social voice

Question 11: You quietly continue to do your work when you know things will not improve. This is what type of response to dissatisfaction?

Exit
Voice
Loyalty
Neglect
Social voice

Question 12: A group

Generates positive synergy through coordinated effort
Generates greater outputs with no increase in inputs
Is two or more individuals interacting and interdependent
Engages in collective work that requires joint effort

Question 13: __________ results in a level of performance that is greater than the sum of the individual input.

Synergy
Enthusiasm
Energy
Initiative
Inversion

Question 14: What happens in the second stage of Tuckman's five stage model of group development?

Close relationships are developed.
The group demonstrates cohesiveness.
Intragroup conflict often occurs.
Groups disband.

Question 15: Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion, but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. It is likely that Zach is experiencing which of the following:

Role conflict

Role expectation

Role perception

Psychological conflict

Question 16: Which role focuses on bringing about order and consistency by drawing up formal plans?

Leadership
Management
Task structure
Initiating structure
None of the above

Question 17: Which statement regarding leadership is true?

All leaders are managers.
Formal rights enable managers to lead effectively.
All managers are leaders.
All leaders are hierarchically superior to followers.
Nonsanctioned leadership is as important as or more important than formal influence.

Question 18: What are three situational criteria identified in the Fiedler model?

Job requirements, position power, and leadership ability
Charisma, influence, and leader-member relations
Leader-member relations, task structure, and position power
Task structure, leadership ability, and group conflict
Emotional intelligence, group orientation, and employee status

19) The reconceptualization of the contingency model by Garcia and Fiedler is called _____ theory.

Situational
Cognitive resource
Evaluative
Leadership recognition
Cognitive dissonance

Question 20: Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful?

Directive
Supportive
Participative
Mixed
Reactive

Question 21: According the Path-Goal Theory, what leader is friendly and shows concern for the needs of followers?

The achievement-oriented leader
The directive leader
The laissez-faire leader
The participative leader
The supportive leader

Question 22: Phrases such as "more cultural diversity," "many new entrants with inadequate skills," and "increase in professionals" are all examples of what force for change?

Technology
World politics
Nature of the work force
Social trends

Question 23: What is a goal of planned change?

To change the forces of change
To alter the agents of change
To change employees' responsibilities
To improve the ability to adapt to the environment
To alter the employees' environment

Question 24: Using covert influence to overcome resistance to change is called what?

Negotiation
Cooptation
Education
Coercion
Manipulation

Question 25: If individuals resisting change are included in making change decisions in an attempt to gain their support, what is this approach is called?

Cooptation
Exploitation
Manipulation
Coercion
Education

Question 26: Which of the following is a characteristic of organizational control?

Formality orientation
Decision orientation
Team orientation
Managerial orientation

Question 27: What term describes the key characteristic of organizational control that addresses the degree to which employees are expected to exhibit precision?

Accuracy orientation
Accountability
Attention to detail
Stability
Reactivity

Question 28: Power is

A means for leaders to achieve goals
Defined by leaders' hopes and aspirations
A goal in and of itself
Not an influence on leaders' goals

Question 29: Leaders achieve goals, and power is

Defined by leaders' hopes and aspirations
Usually used by poor leaders
A means of achieving goals
A goal in and of itself
A strong influence on leaders' goals

Question 30: The most important aspect of power is probably that it _____.

Is needed to get things done in an organization
Is a function of dependency
Tends to corrupt people
Is counterproductive
Involves control

Reference no: EM13721267

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