Conflicts and priority issues over urgent and important work

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The project got underway with incredible speed. Little time was wasted by talking with the stakeholders as the project team had done this type of project several times before and already knew what would happen along the way. Conscious of having to show the client immediate returns, the team proceeded to 'copy and paste' their specifications from previous similar projects to give their client an impression of progress when in fact there had been none at all.

The project was quickly subsumed within the team's everyday operational work as this gave them a cushion of respectability with little accountability, but this ultimately led to conflicts and priority issues over urgent and important work.

Their Project Manager was Eddie, an amicable type of guy who had just come back from leave to find that Project Sponsor had appointed him project manager for this project. In Eddie's defence, he was surprised by the elevation to project manager, having only ever worked at team level before, but thought that his history of punctuality, commitment to customer service and his 12-hour days had finally been rewarded.

Eddie and the team had every confidence that the project would be successful.

Question

Explain how you would ensure all stakeholders understand the governance of this project.

Reference no: EM132415947

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